Oct 1, 2017 | Best Practices
Words matter. And if you are a sales professional, then they matter a lot. In fact, one word can make the difference between winning a new customer and losing a new customer. Great sales reps spend a lot of time thinking about the words that they will use with their...
Jun 15, 2017 | Uncategorized
I remember it vividly, as if it were just yesterday. It was my worst day in sales. I had been selling software for 5-6 years at that point in my career. Still had a ton to learn and lots of room to grow as a sales professional. But I was feeling pretty good about...
Sep 21, 2016 | Best Practices
Sales Enablement is a really hot topic these days. A Google search on “sales enablement” yields 1,950,000 results. A LinkedIn search on the same phrase shows that 230,595 LinkedIn profiles have “sales enablement” as a skill, along with 64 different Groups that claim...
Jun 29, 2016 | Best Practices
“Steve, you have to compete every day of your life and never give up!” Those were frequent words of advice from my Grandfather. He was born in 1900 and emigrated from Canada to Haverhill, Massachusetts when he was a very young child....
May 24, 2016 | Best Practices
Are you sick and tired of the customer survey travesty? These days it seems whether you take your car into the dealership for a servicing, eat out at a restaurant or have internet cable service fixed at your house, there is an associated customer survey that...
