Remember the days when the dreaded executive admin (aka-gatekeeper) would screen all incoming calls to their executives. As a salesperson, you were convinced that they all looked like battle axes, always woke up on the wrong side of the bed and never had even the semblance of a sense of humor. Then the emotionless screening…
Where do you find wisdom? Through a Google search? In a book? I conducted a Google search for wisdom because that is where most people these days try to find things. The top results listed wikipedia and several on-line dictionaries with the definition for the word wisdom. I happen to like wikipedia’s definition of wisdom…
We spent a lot of time with my mother’s best friend Jackie when I was growing up. I always looked up to her and loved her vocabulary. On one occasion, Jackie told me that I was a true instigator. I asked her what that meant and she told me to get the dictionary and look…
Strategic selling is like a complex symphony. And the conductor of the orchestra is the sales rep. There are various inflection points in a complex sales cycle and good sales reps understand when they need introduce the appropriate “instruments” within their arsenal (i.e., corporate resources, tools, customer references, etc.) to build to the crescendo and…
This is a great article authored by a colleague who delivers tremendous value to customers.http://www.industrygems.com/articles/2009/warm_calls.php
I’m posting a link to a colleague’s site (Pete Ekstrom, founder of the gold call). He is offering a video and audio CD tutorial on how to go about building a gold call script for prospecting over the phone. This is a tremendous value at $65. Details at www.thegoldcallshow.com
As someone who has been in sales management since 1993, I take pride when sales management is done well. Conversely, I take great offense to bad sales management and there is a ton of it out there! Perhaps one of the most gratifying aspects of management is developing lasting relationships with your sales people. I…
What is sales differentiation and how does it differ from product or market differentiation? Sales differentiation is the way that you engage with the prospective customer during and after the sales cycle that distinguishes you from the competition and solution to the customer’s needs alternatives. It is what allows you to build stronger and more…
What strategic investments are you planning to make in yourself to prepare for the new decade? It was just ten years ago that we were asking ourselves the same question. The primary difference being that we were entering a new millennium complete with exaggerated fears about legacy computer systems failing due to hard coded two…