It’s seemingly impossible these days to conduct any simple business transaction without the company asking for your feedback as a customer. Whether it’s a non-fat latte from your favorite coffee shop (that would be Peet’s in my case:-), high-speed Internet service from your ISP, or buying a new car from a dealership, everyone wants to…
DetailsThe New England Patriots just cemented their legacy as one of the greatest football teams of all time by winning Super Bowl 49. They overcame major adversity during the course of the NFL regular season and playoffs to achieve this goal. As a lifelong sales professional and unabashed sports fan, I followed the Patriots all season and observed some great lessons…
DetailsAn immutable enterprise sales fact: The larger the size of the deal, the higher the likelihood that it will go south or completely off the rails. It’s not really a question of “if” your enterprise deal will go off the rails at some point during the sales campaign, rather it’s a question of “when” and “how…
DetailsHow do you stay business relevant as you get older? It’s really tough to face the facts when your skill set and attractiveness to potential employers/customers are considered undesirable or obsolete. The current population of the United States is approx. 300 million people and 19% of the population is made up of people between the…
DetailsVery few truths are irrefutable in the business world. We’re constantly reminded how fast things are evolving and changing, but not always for the best. One thing stands out that will never change, your business integrity both as an individual and as a company ultimately defines you. Without integrity, there is no trust. Albert Einstein…
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