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Monthly Archives: May 2016

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Stop the Customer Survey Travesty!

Best PracticesBy Steve CrepeauMay 24, 2016Leave a comment

  Are you sick and tired of the customer survey travesty?  These days it seems whether you take your car into the dealership for a servicing, eat out at a restaurant or have internet cable service fixed at your house, there is an associated customer survey that follows.  The problem is that the customer survey…

The Frictionless Sales Process

Best PracticesBy Steve CrepeauMay 16, 2016Leave a comment

Most VPs of Sales tend to worry about things like increasing their average deal size, improving their win rates, and ramping up new sales team members as fast as possible to “full sales productivity”.  They’re concerned with other things like the cost of the sale, the amount of sales opportunities that end up in no decision…

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